ABOUT DIR

The Department of Inland Revenue is an amalgamation of a number of The Bahamas’ primary tax and revenue agencies namely Business Licence, First Homeowners Exemption, Real Property Tax and Value Added Tax. The need for reorganization and modernization of the revenue collection and taxation system in The Bahamas prompted the formation of this department. The unification of these agencies under one umbrella – The Department of Inland Revenue acts as the stimulus for increased efficiency for the assessment, collection and overall tax and revenue administration for The Bahamas.
 
MISSIONVISION2B
 
WHAT THIS MEANS FOR YOU – OUR COMMITMENT TO TAXPAYERS  

  • Our administration of taxes and other public revenues will reflect modern practices and technologies and incorporate improvements on an ongoing basis
  • We will make it easy for you to file returns, make applications and pay amounts for which you are liable, on time
  • We will actively seek out and, as the case may be, prosecute instances of deliberate non-compliance
  • We will apply the law in a consistent manner across taxpayers regardless of size and affiliation
  • We will be held to a high standard of professionalism and integrity
  • We will enable our staff to accumulate the necessary knowledge, skills, attitudes and competence to inspire taxpayers

OUR VALUES – REFLECTED IN EVERYTHING WE DO

  1. Responsive: we care about helping you get things right quickly and efficiently
  2. Professional: we are committed to the highest standards of achievement and respect for  the confidentiality of your information
  3. Transparent: we will be open in our dealings with you

WHAT YOU CAN EXPECT FROM US – YOUR RIGHTS AS A TAXPAYER

You have the right to:

  • Have the law applied consistently and impartially
  • Accurate and clear information and guidance
  • Fair treatment, regardless of your circumstances or affiliation
  • Pay no more (but not less) than what is required by law
  • Confidentiality in respect of the information held by us about you
  • Privacy with respect to your dealings with us
  • An impartial objections and appeals process
  • Be represented by a person of your choice
  • Have your concerns heard and acted upon as appropriate

WHAT WE EXPECT FROM YOU – YOUR OBLIGATIONS AS A TAXPAYER

You are required to:

  • Meet any obligations that you have with respect to the making of any application, the filing of any return, or the payment of any amount for which you are liable on time
  • Ensure that the information that you provide to us on any document is true and accurate, and take care when preparing applications or returns
  • Keep accurate books and records as required and make the same readily and timeously available to us where obliged to do so
  • Treat our staff with respect and not hinder them in the performance of their duties