The Ministry of Finance urges taxpayers to make use of the message tab in the Online Tax Administration System (OTAS)

Posted on 21-May-2015 12:21:39
Authored by: Value Added Tax Department
Source: Ministry of Finance
Date: May 21, 2015

FOR IMMEDIATE RELEASE

The Value Added Tax (VAT) Department of the Ministry of Finance urges taxpayers to make use of the message tab in the Online Tax Administration System (OTAS) to effectively manage their accounts and communicate with the VAT Department.

For all electronic correspondence regarding VAT account enquiries, Taxpayers are encouraged to use their online account instead of the following email addresses – vatcustomerservice@bahamas.gov.bs or vat@bahamas.gov.bs. Using the “SEND MESSAGE” tab in the OTAS system ensures confidentiality, privacy and a timely response to all VAT questions and concerns. Please note that this method will create a formal case ”ENQxxxx”, that can be tracked through to resolution and also provide a paper trail for quality assurance.

For more information on using the “SEND MESSAGE” tab and managing your user’s account please contact Taxpayer Services at (242)-225-7280.

May 20th, 2015